Privacy Policy

{中文版於下方}

Last Updated 16 November 2021

 

  1. Introduction

 

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

 

This Privacy Policy will help you understand what information we collect, why we collect it, and what you can do to protect your information.

 

Some key terms are defined as follows, and throughout this document:

 

  1. Sisters Pro AI Solutions Limited (“ABBI”, “myabbi.ai”, “we”, “us”, or “our”) is the company that collects and processes Personal Data for the purposes described in this Policy
  2. Personal Data is any information relating to an identified or identifiable natural person (“Data Subject”)
  3. Customer or Client is a legal business entity with whom ABBI has an agreement to provide the Services

 

  1. What is ABBI

ABBI provides a variety of services through WhatsApp, to aide business owners to conduct their business, such as meeting reminders, research, and business contact management. (“the Service”)

ABBI is committed to the protection of Personal Data, including data that we use for our own purposes, and that we maintain on behalf of our Clients.

 

  1. Collection and Use of Personal Data

ABBI collects information, including Personal Data, for the following purposes:

 

  • Providing and managing the Service
  • Internal business purposes
    – Communicating with you and marketing
    – Recruiting and managing personnel
  • Collecting payment for the Service
  • To understand and improve our Service and Website

In order to provide our services to our clients we collect the user’s name, email address and phone number and upload these details into our secure servers. These details are used only to identify the users and deliver the content that they need for the service.

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ABBI Services are not directed to children under 16. If you learn that a child under 16 has provided us with Personal Data without consent, please contact us.

 

This Service also complies with WhatsApp Business Data Processing Terms:

 

 

  1. Providing and managing the Service

 

In the course of providing the Service, ABBI may receive, access, analyze, process and maintain Personal Data on behalf of our Customers.

 

Our Customers determine the types of Personal Data that will be collected and used within the Service, how it will be used and disclosed, and how long it will be stored. For any questions related to how your Personal Data is used by our Customers, please contact us directly.

 

Service Data, is the information that is processed on behalf of our Customers during provision of the Service.

 

  • Your data is stored in secure cloud servers. HTTPS, SSL Cert and Server-side encryption (SSE) are implemented to safeguard personal data from unauthorized or unwanted access, processing, deletion, loss, or use. With SSE enabled, the incoming data is encrypted before it is stored, and the encryption keys used are maintained separately.
  • If you require us to delete your account data, you can request so by sending us an email.
  • Upon termination, all your data (contacts, conversations, etc.) is deleted permanently from our database unless you request otherwise.

Account Information, including contact information, user profile information, and information about your payment method, is collected from you when you register or authenticate into our Service and is used to manage payment for the Service, enable us to provide support, and facilitate communication.

 

Service Usage Information, is collected, including information about how you are accessing and using the Service. We use this information to understand and improve our Services, and to investigate and prevent security issues, abuse, fraud.

 

  1. Your Rights

Access and Correction of Personal Data

 

If we receive a request from an individual to access or update Personal Data we have collected on behalf of a particular Customer, we will direct that individual to the relevant Customer. We will assist our Customers wherever possible in responding to individual access requests.

 

If you submit Personal Data via our Website or otherwise provide us with your Personal Data, you may request access, updating or correction of your Personal Data by submitting a written request to us. We may request certain Personal Data for the purposes of verifying your identity.

 

  1. Updates to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to our Personal Data handling practices. The revised Privacy Policy will be posted on the Website. If you continue to use the Service or the Website after the changes are in effect, you agree to the revised Notice.

 

We strongly encourage you to please refer to this Privacy Policy often for the latest information about our Personal Data handling practices.

 

  1. Contact Us

Please contact ABBI if:

 

  • you have any questions or comments about this Privacy Policy;
  • you wish to access, update, and/or correct inaccuracies in your Personal Data; or
  • you otherwise have a question or complaint about the manner in which we or our service providers treat your Personal Data.

You can reach the ABBI Compliance Officer by emailing [email protected] or at our mailing address below:

 

Sisters Pro AI Solutions Limited

Unit 957, 19W Hong Kong Science Park, Pak Shek Kok, Hong Kong

 

私隱條款

 

上次更新日期:2021年11月16日

 

  1. 概述

當閣下使用我們的服務時,即代表閣下信任我們使用閣下的資訊。 我們明白這是一項重大責任,並努力保護閣下的資料及讓閣下能夠充分掌控。

 

本私隱權政策的宗旨是協助閣下了解我們收集的資訊、我們收集資訊的原因,以及閣下可以如何保護閣下的資料。

 

一些關鍵詞彙的定義如下,並在本文中定義:

 

  1. Sisters Pro AI Solutions Limited(以下簡稱「ABBI」、「ai」、「我們」或「我們的」)是根據本政策所述目的收集及處理個人資料之公司。
  2. 個人資料是任何與已識別或可識別自然人有關的資料(「資料當事人」)。
  3. 客戶是與 ABBI 簽訂服務提供協議的合法商業實體。



  1. ABBI 是甚麼?

 

 ABBI 通過 WhatsApp 提供各種AI服務,以幫助企業主開展業務,例如會議提醒、研究報告和業務聯繫人管理。 (“服務”)

ABBI 致力保護個人資料,當中包括我們用於個人目的之資料,以及我們代表我們的客戶保存的資料。



  1. 收集及使用個人資料

 

ABBI 收集資料(包括個人資料)之目的如下:

 

  • 提供及管理本服務
  • 內部業務用途
    – 與閣下溝通及行銷
    – 招聘及管理人員
  • 收取本服務的費用
  • 了解及改進我們的服務和網站

 

本政策的宗旨並非限制我們處理彙總及/或為使不再與服務的可識別個人(資料主體)或客戶相關而去識別化的資料之行為。

ABBI 服務不適用於 16 歲以下兒童。 如果閣下得知有 16 歲以下兒童未經同意向我們提供個人資料,請與我們聯絡。


本服務還遵守 WhatsApp 商業數據處理條款:

 

  • WhatsApp 商業數據處理條款

https://www.whatsapp.com/legal/business-data-processing-terms

 

 

  1. 提供及管理本服務

 

在提供本服務的過程中,ABBI 可能會代表我們的客戶接收、存取、分析、處理及保存個人資料。

 

我們的客戶決定將在本服務中收集和使用的個人資料類型、其使用和披露方式及儲存時間長度。 如有任何關於我們客戶如何使用閣下個人資料的問題,請直接與我們聯絡。

 

服務資料 是指我們提供服務期間代表客戶處理的資料。

  • 閣下的資料會儲存在安全的雲端伺服器中。我們將實施 HTTPS、SSL 證書和服務器端加密 (SSE) 以保護個人數據免遭未經授權或不需要的訪問、處理、刪除、丟失或使用。 啟用 SSE 後,傳入的數據會在存儲之前進行加密,並且使用的加密密鑰會單獨維護。
  • 如果閣下要求我們刪除閣下的帳戶資料,請向我們發出電郵要求
  • 除非閣下另行要求,否則閣下的所有資料(例如聯絡人及對話)在終止後都會從我們的數據庫中永久刪除。

 

帳戶資料(包括聯絡資料、用戶個人資料以及關於閣下付款方式的資料)會在閣下註冊或驗證我們的服務時收集,並用於管理服務的付款、使我們能夠提供支援及便於溝通。

 

服務使用資料 會被收集,當中包括閣下如何存取及使用本服務。 我們使用這些資料以了解及改善我們的服務,並調查及防止保安問題、濫用及詐欺行為。

 

 

 

  1. 閣下的權利

 

查閱及更正個人資料

如果我們收到個別人士要求查閱或更新我們代表特定客戶收集的個人資料,我們會將該個人轉介至相關客戶。 我們將盡力協助我們的客戶回應個別存取要求。

 

如果閣下透過我們的網站提交個人資料,或以其他方式向我們提供閣下的個人資料,閣下可向我們提交書面要求以要求查閱、更新或更正閣下的個人資料。 我們可能會要求取得某些個人資料以核實閣下的身份。



  1. 本私隱政策的更新

 

本私隱政策可能會定期更新,以反映我們個人資料處理工作的變動。 修訂後的私隱政策將公佈在本網站上。 如果閣下在變動生效後繼續使用本服務或本網站,即代表閣下同意修訂後的通知。


我們強烈建議閣下不時參閱本私隱政策,以取得我們個人資料處理工作的最新資訊。



  1. 聯絡我們

 

歡迎閣下就以下事宜聯絡 ABBI:

 

  • 對本私隱政策有任何問題或意見;
  • 查閱、更新及/或更正閣下個人資料的不準確之處;或
  • 在其他情況下對我們或我們的服務供應商處理閣下個人資料之方式有疑問或投訴。


您可以通過發送電子郵件至 [email protected]  或我們的以下郵寄地址:

 

香港白石角香港科學園19W 957室

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