｛中文版於下方｝

Last Updated 16 November 2021

1. Introduction

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy will help you understand what information we collect, why we collect it, and what you can do to protect your information.

Some key terms are defined as follows, and throughout this document:

1. Sisters Pro AI Solutions Limited (“ABBI”, “myabbi.ai”, “we”, “us”, or “our”) is the company that collects and processes Personal Data for the purposes described in this Policy
2. Personal Data is any information relating to an identified or identifiable natural person (“Data Subject”)
3. Customer or Client is a legal business entity with whom ABBI has an agreement to provide the Services

2. What is ABBI

ABBI provides a variety of services through WhatsApp, to aide business owners to conduct their business, such as meeting reminders, research, and business contact management. (“the Service”)

ABBI is committed to the protection of Personal Data, including data that we use for our own purposes, and that we maintain on behalf of our Clients.

3. Collection and Use of Personal Data

ABBI collects information, including Personal Data, for the following purposes:

• Providing and managing the Service
• Internal business purposes
  – Communicating with you and marketing
  – Recruiting and managing personnel
• Collecting payment for the Service
• To understand and improve our Service and Website

In order to provide our services to our clients we collect the user’s name, email address and phone number and upload these details into our secure servers. These details are used only to identify the users and deliver the content that they need for the service.

`

ABBI Services are not directed to children under 16. If you learn that a child under 16 has provided us with Personal Data without consent, please contact us.

This Service also complies with WhatsApp Business Data Processing Terms:

• WhatsApp Business Data Processing Terms https://www.whatsapp.com/legal/business-data-processing-terms

4. Providing and managing the Service

In the course of providing the Service, ABBI may receive, access, analyze, process and maintain Personal Data on behalf of our Customers.

Our Customers determine the types of Personal Data that will be collected and used within the Service, how it will be used and disclosed, and how long it will be stored. For any questions related to how your Personal Data is used by our Customers, please contact us directly.

Service Data, is the information that is processed on behalf of our Customers during provision of the Service.

• Your data is stored in secure cloud servers. HTTPS, SSL Cert and Server-side encryption (SSE) are implemented to safeguard personal data from unauthorized or unwanted access, processing, deletion, loss, or use. With SSE enabled, the incoming data is encrypted before it is stored, and the encryption keys used are maintained separately.
• If you require us to delete your account data, you can request so by sending us an email.
• Upon termination, all your data (contacts, conversations, etc.) is deleted permanently from our database unless you request otherwise.

Account Information, including contact information, user profile information, and information about your payment method, is collected from you when you register or authenticate into our Service and is used to manage payment for the Service, enable us to provide support, and facilitate communication.

Service Usage Information, is collected, including information about how you are accessing and using the Service. We use this information to understand and improve our Services, and to investigate and prevent security issues, abuse, fraud.

5. Your Rights

Access and Correction of Personal Data

If we receive a request from an individual to access or update Personal Data we have collected on behalf of a particular Customer, we will direct that individual to the relevant Customer. We will assist our Customers wherever possible in responding to individual access requests.

If you submit Personal Data via our Website or otherwise provide us with your Personal Data, you may request access, updating or correction of your Personal Data by submitting a written request to us. We may request certain Personal Data for the purposes of verifying your identity.

6. Updates to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to our Personal Data handling practices. The revised Privacy Policy will be posted on the Website. If you continue to use the Service or the Website after the changes are in effect, you agree to the revised Notice.

We strongly encourage you to please refer to this Privacy Policy often for the latest information about our Personal Data handling practices.

7. Contact Us

Please contact ABBI if:

• you have any questions or comments about this Privacy Policy;
• you wish to access, update, and/or correct inaccuracies in your Personal Data; or
• you otherwise have a question or complaint about the manner in which we or our service providers treat your Personal Data.

You can reach the ABBI Compliance Officer by emailing [email protected] or at our mailing address below:

Sisters Pro AI Solutions Limited

Unit 957, 19W Hong Kong Science Park, Pak Shek Kok, Hong Kong